Terranova Vitamin B12 Complex 50 Vegicaps 500mg

Shipment of products made in all regions of Cyprus is done in collaboration with the ACS Courier company. Shipment of products is completed within 1-3 business days, depending on the availability of products.

Payment

The payment of your order will take place before or after the delivery of the product and it can be done with one of the following payment methods:

Receive and payment from our central store, without extra charge. Address: Kolonakiou 3, 4103, Agios Athanasios. Phone: 25584040. Fax 25583030

You can either deposit/transfer in a bank account of the company (at any store or via e-banking). Partner banks: Hellenic Bank

With credit card

With the PayPal’s safety payments system

Shipping cost

Store to store delivery with ACS and the cost is €3.00.

Door to door delivery with ACS and the cost is €5.00.

Product’s return

Products’ returns accepted within 10 business days from the time of receipt and if the products are in good condition and the packaging has not unsealed. The return of products is accompanied by the return of the corresponding document.

To complete your return, we require a receipt or proof of purchase.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

All returns are evaluated before being processed.

Unless faulty, medicines, food, personalised gifts or cosmetics products which have been opened cannot be refunded or exchanged.

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

All returns are evaluated before being processed.

Important: unless faulty, products which are stored in the fridge as well as baby’s foods and formulas cannot be refunded or exchanged.